The 3-day ITIL 4 Strategist | Direct, Plan, and Improve course is a part of both the ITIL 4 Managing Professional (MP) and the ITIL 4 Strategic Leader (SL) certification streams. The ITIL DPI course will be helpful both to people who are already in a leadership position as well as those who want to give more and be more.
Wherever you are in your organization or career, there is something you ought to plan, direct, and improve. If you’re looking to create a 'learning and improving' IT organization with a strong, strategic direction, this course will show you how it’s done. Anyone involved in shaping strategy or developing a continually improving team will gain a lot from ITIL DPI.
Early Registration: 9+ Weeks Prior to Start Date
General Registration: 2 - 9 Weeks Prior to Start Date
Late Registration: Fewer than 2 Weeks Prior to Start Date
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ITIL® 4 Strategist Direct, Plan, & Improve Training and Certification
Live Virtual Class
August 3 - August 5, 2020 . 3 days
9:00 am - 5:00 pm
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Looking to train your whole team?
FREQUENTLY ASKED QUESTIONS
How We Teach
People learn differently, so we use a variety of methods to teach concepts throughout the course. In addition to exam preparation and practice quizzes, you'll engage in round-table discussions, group exercises, and games designed to give practical context to the concepts. We take this approach not only because it's more interesting and fun than simply memorizing vocabulary, but because it works.
All of our trainers are full-time Beyond20 staff
No temporary workers or subcontractors here. Our trainers are working consultants who implement best practice processes and tools when they're not in the classroom. You might say we practice what we preach. It's a great system, when you think about it - we're better consultants because we know these concepts inside and out, and we're better trainers because we get to put the theory into practice in the real world.
We don't just teach to the exam (though we certainly do that), we also give you practical and personalized tools you can take back to work.
We're a Registered Education Provider with PMI, so if you're PMP Certified, the course will earn you PDUs!
Industry-Leading Course Materials
All of our courseware is reviewed multiple times a year to ensure it's up to date, in line with best practice standards, and effective! We incorporate feedback from students to constantly improve our course books, in-class activities, and (sorry) homework. The goal is to provide you with the tools to not only get you through class and pass the exam, but also to have a reliable reference when you get back to the office.
All of our instructors are experienced practitioners with real world ITIL implementation expertise. (Real experience, too. Like, former-CIO-level experience.)
We're a US-based organization with offices in DC, Phoenix, and San Diego.