Beyond20: A ServiceNow Elite Partner Beyond20 Courses | Agile, Cybersecurity, ITSM, & Leadership Training

BEYOND20 COURSES

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Meet Our Senior Instructors

We pride ourselves in bringing the best of the best into the classroom. All of our instructors are fully certified with years of real-world industry experience.

Erika FloraITIL 4 MP, ITIL v3 Expert, PMP, CSP

Erika is a Principal Advisor with over 20 years' experience in ITSM, Agile, and Project Management. She's led multiple EPM and ITSM implementations and process improvement projects for both large and small organizations.

Kevin JonesITIL 4 MP, ITIL 4 SL, ITIL v3 Expert, PMP, CSM

Kevin is a Senior Advisor and trainer with over 25 years' experience in IT. With a Masters of International Management and expertise as an IT architect, consultant, and speaker, he's built a pioneering career that reflects leadership in ITSM, ITBM, and OCM.

David CrouchITIL 4 MP, ITIL v3 Expert, PMP, ACP

Instructor and Senior Advisor for Beyond20, David boasts over 20 years' experience in Information Technology and Project Management. He holds an MBA and MSIT and has expertise in IT Financial Management and Portfolio Management.

All Beyond20 Courses

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