Are you ready to harness the power of knowledge-centered service? As an authorized KCS training provider, we will set you up for success with exceptional instructors, classroom material, practice exams, study guides, and everything else you'll need to learn and pass your KCS certification exam with flying colors.
This 3-day course will give you an overview of Knowledge-Centered Service and prepare you to pass the KCS® v6 Practices certification exam.
"Well developed and executed. The best training I've had in years!"
Terry C, Project Manager
"Great instructor - very knowledgable, thoughtful, and patient."
Derek A, Integrated Master Scheduler
"Excellent class. Concepts were clearly broken down. Real world examples added to relevance and application of the material."
Richard G, Ops Analyst-Release & Technical PM
Get your entire team certified by our experienced trainers from the comfort of your own office.
BRING ANY COURSE ON SITE
We pride ourselves in bringing the best of the best into the classroom. All of our instructors are fully certified with years of real-world industry experience.
Kevin is a Senior Advisor and trainer with over 25 years' experience in IT. With a Masters of International Management and expertise as an IT architect, consultant, and speaker, he's built a pioneering career that reflects leadership in ITSM, ITBM, and OCM.