ITIL® 4 Leader | Digital and IT Strategy (DITS)

tackle digital disruption and drive success

Course Overview

The 4-day ITIL 4 Leader: Digital & IT Strategy course explores how digital business and IT strategy should align as you tackle tech disruption and drive success. Beyond20 wrote the book on digital and IT strategy–literally. Three of the authors for AXELOS' official ITIL 4 DITS publication are on our team. Join us for the discussion on ITIL DITS - designed for current and aspiring leaders.


Live Instructor


Our most interactive learning mode provides maximum face-to-face interaction.

From $2595

Live Online


Course delivered by a live instructor - you attend from your home or office.

From $2595


Group Training


Get your whole team ITIL 4 DITS certified. Our world-class instructors can deliver interactive group training on-site or virtually.



ITIL DITS is one of two courses in the ITIL 4 Strategist module. If your organization is looking to become more flexible and adapt to the ever-changing technological environment, this course is a must-attend. Anyone who is interested in how technological disruption impacts organizations (and how business leaders are responding) will gain a lot from ITIL DITS.


Early Registration: 9+ Weeks Prior to Start Date
General Registration: 2 - 9 Weeks Prior to Start Date
Late Registration: Fewer than 2 Weeks Prior to Start Date

  • Live Instructor?
  • Live Online?
  • Guaranteed to Run?

ITIL® 4 Leader Digital and IT Strategy Training and Certification
Live Virtual Class
April 5 - April 7, 2021 . 3 days
10:00 am - 5:00 pm


Early Registration

ITIL® 4 Leader Digital and IT Strategy Training and Certification
Live Virtual Class
May 3 - May 5, 2021 . 3 days
10:00 am - 5:00 pm


Early Registration

ITIL® 4 Leader Digital and IT Strategy Training and Certification
Live Virtual Class
October 4 - October 6, 2021 . 3 days
10:00 am - 5:00 pm


Early Registration

Looking to train your whole team?


We sure did. Three out of seven authors for ITIL 4 DITS are full-time Beyond20 staff members, including our Principal, Erika Flora, a Lead Editor of this AXELOS publication. Moreover, we’re a part of the formal process of approving other ITIL DITS instructors.

ITIL DITS will focus on how we align digital business strategy with IT strategy. It also covers how technological disruption affects organizations in every industry – and cites the ways business leaders respond to such disruption.

So, you want to become an ITIL Master, young grasshopper? This course is one of two requirements for the ITIL 4 Strategic Leader (SL) certification. After taking both courses, you can take the SL certification course + exam.

itil 4 certification schema

This intermediate ITIL course is available to anyone who has passed the ITIL 4 Foundation exam and has at least three years of managerial experience.

Everyone in the whole world. More specifically, this module is designed to help current and aspiring IT leaders implement effective IT and digital strategy. This includes roles like CIO, CEO, CMO, chief digital officer, chief data officer, and other senior / strategic IT leaders. It is also useful for ITSM directors, IT consultants, IT and SMO managers, and other IT staff.

Yes. There are, in fact, two parts to earning the credential. The first is an in-class assessment (a case study-based group presentation) and the second part is the exam itself. The DITS exam includes 30 multiple-choice questions, and students are given 60 minutes to complete the exam online. To pass, you need to get 21 out of 30 questions (or 70%) correct.

If you pass both parts – the in-class practical assignments and the exam – you will earn the “ITIL 4 Leader: Digital and IT Strategy” designation. If you already hold the “ITIL 4: Direct, Plan, and Improve” certification, you will then earn a second designation, that of “ITIL 4 Strategic Leader”

Our ITIL 4 Intermediate training courses come with an Exam Pass Guarantee: If you fail the exam on your first attempt, we will help you set up a retake at no additional cost. We will also help you identify areas of weakness so you can optimize your study efforts. If need be, you may also attend the training course again – on us.

This is a 3-day course!

A few days before class, you will receive an email with details on how to access our virtual training room, and physical courseware will be delivered to your shipping address.

Our virtual classes are instructed in a way that mirrors the experience you would get from an in-person course. As such, we believe in and use lots of interactive learning techniques with no more than 20 minutes of lecture at a time. That way, students remain fully engaged and the information sticks! Our virtual training courses are packed with interactive whiteboards, breakout rooms, virtual sticky note walls, and more to help ensure your success on the exam.

Individuals who hold the PMP certification will earn 24 PDUs through the course. What’s nice about the DITS course is that all of the PDUs are under the “Strategic” area of focus, which satisfies one of the harder categories as a to get as a project manager, so that’s pretty cool.

You will receive a comprehensive ITIL 4 workbook, a bunch of exercises, flashcards, and all-you-can-eat bagels!

Why Beyond20

How We Teach

People learn differently, so we use a variety of methods to teach concepts throughout the course. In addition to exam preparation and practice quizzes, you'll engage in round-table discussions, group exercises, and games designed to give practical context to the concepts. We take this approach not only because it's more interesting and fun than simply memorizing vocabulary, but because it works.

All of our trainers are full-time Beyond20 staff

No temporary workers or subcontractors here. Our trainers are working consultants who implement best practice processes and tools when they're not in the classroom. You might say we practice what we preach. It's a great system, when you think about it - we're better consultants because we know these concepts inside and out, and we're better trainers because we get to put the theory into practice in the real world.

We don't just teach to the exam (though we certainly do that), we also give you practical and personalized tools you can take back to work.

We're a Registered Education Provider with PMI, so if you're PMP Certified, the course will earn you PDUs!

Industry-Leading Course Materials

All of our courseware is reviewed multiple times a year to ensure it's up to date, in line with best practice standards, and effective! We incorporate feedback from students to constantly improve our course books, in-class activities, and (sorry) homework. The goal is to provide you with the tools to not only get you through class and pass the exam, but also to have a reliable reference when you get back to the office.

All of our instructors are experienced practitioners with real world ITIL implementation expertise. (Real experience, too. Like, former-CIO-level experience.)

We're a US-based organization with offices in DC, Phoenix, and San Diego.

Related Resources