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Strategy + Consulting

Cherwell Development

Best Practice Training

Agile/DevOps

Service Management

Customer Success Story:
Intelligent Decisions

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Cherwell Service Management

Beyond20 gave ID staff a demonstration of how Cherwell could automate certain processes, leading ID to create a prototype that would automate shipping and maintenance of Dismounted Soldier Training System Equipment. Beyond20 helped ID see the real-time status of training system shipments in Cherwell’s CMDB, immediately improving the shipping department’s productivity. Then Beyond20 consultants completed the rest of the system drawing on ID’s feedback. The solution went on to win the award for “Most Innovative Use of Cherwell” at the 2015 Cherwell Global Conference.

Customer Success Story:
Hunter Industries

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Cherwell Facilities Management

Hunter Industries understood that their path to success was through leveraging their existing ITSM solution to support managing their facilities. Hunter Industries partnered with Beyond20 to provide configuration of their existing Cherwell system. Beyond20 ran small focus groups within Hunter Industries’ IT department to capture and document critical components needed to effectively manage their assets and facilities. After analyzing results and feedback, Beyond20 delivered a variety of portal dashboards to fit their needs.

Customer Success Story:
Stone Brewing

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Microsoft PPM Implementation

We worked with Stone Brewing to implement their Microsoft Project and Portfolio Management solution. Consultants set up Project Sites, allowing for greater collaboration between teams and consistent management data. New resource data and reporting tools allowed teams to see the status of multiple programs at once and plan for future projects. Beyond20’s PPM solution effectively changed the way the company worked. Open communication, common language, and unprecedented insight into project status allowed a world-class brewer grow in a way that aligned with their culture.

Customer Success Story:
One Neck IT Solutions

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Cherwell Service Management

OneNeck sought to consolidate their ITSM platform across numerous locations and determined Cherwell and Beyond20 were the right fit. Beyond20 Consultants designed and implemented an initial solution that included Incident Management and quickly added the Change, Problem, and Configuration Management modules. Within two months, OneNeck had migrated 99.9% of its customers to Cherwell.