ServiceNow HRSD Implementation | State Research University
Replacing Manual Processes with a Modern Platform The Client The University is a large public research institution serving more than…
In this new white paper, Transitioning from a Legacy IT Support Structure to a Responsive Automation Center in Ten Steps, we discuss the radical new approach to providing IT support, the Responsive Automation Center (RAC).
The RAC achieves dramatic operational efficiency and greatly improved customer satisfaction by achieving near 100% availability and removing the middleman from service provisioning.
In this paper, you’ll learn:
Beyond20 is a ServiceNow Elite Partner dedicated to changing work life for our clients through rapid time to value across the ServiceNow platform. We help organizations make ServiceNow work in practice and for people, combining platform-spanning expertise, practical guidance, and hands-on delivery to help teams move with confidence and see value faster.
