IT Service Costing Guide

Your Comprehensive Guide to IT Service Costing

Truly figuring out how much your IT services cost goes far beyond counting widgets. It can be a complex process, but if you get it right, you’ll lay the groundwork for positioning IT as a strategic partner to the business – not just a cost center.

The guide includes:

An overview of IT service costing
How to define services and allocate them
Cost accounting
Service costing examples
Ten common mistakes

Plus TWO (very thorough) templates: One for telephony, one for VM, but you can use them for anything – we won’t tell

Beyond20 is a ServiceNow Elite Partner dedicated to changing work life for our clients through rapid time to value across the ServiceNow platform. We help organizations make ServiceNow work in practice and for people, combining platform-spanning expertise, practical guidance, and hands-on delivery to help teams move with confidence and see value faster.

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