ITIL®️ 4 Managing Professional (MP) Transition Course

For Experienced ITIL v3 Professionals

Course Overview

Available to those who have acquired at least 17 ITIL v3 credits, the ITIL 4 Managing Professional Transition Course enables candidates to achieve the new ITIL 4 Managing Professional designation via one 5-day course and one exam. This transitional course serves as a bridge, enabling candidates to recognize their previous achievements in ITIL v3 while learning the innovative, up-do-date concepts introduced in ITIL 4.

PERSONAL

Live Instructor

 

Our most interactive learning mode provides maximum face-to-face interaction.

From $3595

BUSINESS

Group Training

 

Bring our world-class instructors on-site to train your whole team.

 

UPCOMING COURSES

Early Registration: 9+ Weeks Prior to Start Date
General Registration: 2 - 9 Weeks Prior to Start Date
Late Registration: Fewer than 2 Weeks Prior to Start Date

  • Live Instructor?
  • Live Online?
  • Guaranteed to Run?

ITIL 4 Managing Professional (MP) Transition Course
Washington, DC - Beyond20 DC Office
November 4 - November 8, 2019 . 5 days
9:00 am - 5:00 pm

$3695


Regular Registration

ITIL 4 Managing Professional (MP) Transition Course
Washington, DC - Beyond20 DC Office
December 2 - December 6, 2019 . 5 days
9:00 am - 2:00 pm

$3595


Early Registration

Looking to train your whole team?

FREQUENTLY ASKED QUESTIONS

This course covers the four modules required to pass the ITIL 4 Managing Professional (MP) certification exam. It will give IT professionals an in-depth look at the new service value system (SVS) in ITIL 4.

In order to attend this class, you must either:

  • Have your ITIL Expert designation
  • Have 17 ITIL v3 credits

This course is designed for any IT practitioners working within technology and digital teams across businesses. As mentioned above, however, this transition course is reserved for those who have achieved the ITIL v3 Expert designation, acquired at least 17 ITIL v3 credits.

The full ITIL 4 Managing Professional track will become available to those who have completed ITIL 4 Foundation in late 2019/early 2020.

Yes, the ITIL 4 Managing Professional exam is delivered at the end of the last day of class, and is administered by PeopleCert.

This is a 5-day course!

Individuals who hold the PMP certification will earn 40 PDUs through the course.

You will receive a comprehensive ITIL 4 workbook, practice ITIL 4 Managing Professional (MP) certification exam questions, test-taking tips, exercises, flashcards, and bagels!

COURSE SYLLABUS

  • Value stream integration
  • Activities to create, deliver and support IT-enabled products and services
  • Supporting practices, methods and tools.
  • Service performance
  • Service quality and improvement methods.
  • Converting demand into value via IT enabled services
  • SLA design
  • Multi-supplier management
  • Communication
  • Relationship management
  • CX and UX design
  • Customer journey mapping
  • Working practices such as Agile and Lean
  • Technical practices and technologies such as Cloud, Automation, and Automatic Testing
  • Rapid delivery of products & services
  • Influence and impact of Agile and Lean
  • Leveraging Agile and Lean
  • Practical and strategic method for planning and delivering continual improvement

Why Beyond20

How We Teach

People learn differently, so we use a variety of methods to teach concepts throughout the course. In addition to exam preparation and practice quizzes, you'll engage in round-table discussions, group exercises, and games designed to give practical context to the concepts. We take this approach not only because it's more interesting and fun than simply memorizing vocabulary, but because it works.

All of our trainers are full-time Beyond20 staff

No temporary workers or subcontractors here. Our trainers are working consultants who implement best practice processes and tools when they're not in the classroom. You might say we practice what we preach. It's a great system, when you think about it - we're better consultants because we know these concepts inside and out, and we're better trainers because we get to put the theory into practice in the real world.

We don't just teach to the exam (though we certainly do that), we also give you practical and personalized tools you can take back to work.

We're a Registered Education Provider with PMI, so if you're PMP Certified, the course will earn you PDUs!

Industry-Leading Course Materials

All of our courseware is reviewed multiple times a year to ensure it's up to date, in line with best practice standards, and effective! We incorporate feedback from students to constantly improve our course books, in-class activities, and (sorry) homework. The goal is to provide you with the tools to not only get you through class and pass the exam, but also to have a reliable reference when you get back to the office.

All of our instructors are experienced practitioners with real world ITIL implementation expertise. (Real experience, too. Like, former-CIO-level experience.)

We're a US-based organization with offices in DC, Phoenix, and San Diego.

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