SOVEREIGN NATIONS DIGITAL SERVICES FORUM | TULSA

Building Better Digital
Experiences
for Tribal Nations

Beyond20 | Servicenow
  • Wednesday, July 29, 2026
  • 10:00AM – 2:00PM
  • Hard Rock Hotel & Casino Tulsa
  • Free, Space is Limited
The Sovereign Nations Digital Services Forum brings together Tribal leaders, IT teams, and operations professionals focused on strengthening service delivery across the departments, systems, and communities they serve. Through expert-led sessions, peer discussion, and a closing Tribal CIO panel, attendees will explore practical ways to approach digital services, responsible AI, governance, security, and meeting the needs of their teams and communities.

Hosted in partnership with ServiceNow and Beyond20, the forum is designed as a practical working session for Sovereign Nations navigating complex technology, service, and governance decisions. Whether you are refining existing systems, evaluating new approaches, or planning future investments, the day will offer useful perspective, grounded discussion, and ideas you can bring back to your team.

Agenda

10:00AM – 10:15AM Welcome & Introductions—grab some coffee, say your hellos, and grab a seat

10:15AM – 10:30AM • Opening Remarks

10:30AM – 11:15AM Session 1: Sovereignty as a Design Principle: Building Your AI Governance Framework

11:15AM – 11:30AM • Break

11:30AM – 12:15PM Session 2: Digital Service Delivery for Tribal Nations: Where Sovereignty, Security, and Citizen Experience Meet

12:15PM – 1:00PM Lunch

12:30PM – 1:30PM Session 3: Leading Digital Change in Tribal Government: A Conversation with CIOs

SESSION 1

Sovereignty as a Design Principle: Building Your AI Governance Framework

AI is moving quickly, but for Sovereign Nations, the conversation has to start with something deeper than tools: trust, control, and self-determination.

This session will explore how Sovereign Nations can approach AI governance in a way that reflects their values, protects their data, and supports responsible innovation. Learn what questions to ask before adopting AI, how to think about policies and guardrails, and how to build with sovereignty as a core design principle. 

Through practical examples and discussion, we’ll look at how to build an AI governance framework that gives teams clarity around data use, risk, accountability, and decision-making, while helping leaders evaluate where AI can support service delivery, operations, and community needs.

SESSION 2

Digital Service Delivery for Tribal Nations: Where Sovereignty, Security, and Citizen Experience Meet

Tribal governments are being asked to deliver more connected, accessible, and responsive services while protecting sovereignty, strengthening security, and supporting teams that are often stretched thin. For CIOs and technology leaders, modernization cannot be treated as a generic digital transformation effort. It has to reflect the unique responsibilities, relationships, and priorities of Sovereign Nations.

In this session, Beyond20 will explore practical ways Tribal governments can connect services across departments, improve visibility into requests and cases, reduce manual work, and create a more consistent experience for citizens and staff. The discussion will focus on how to approach digital service delivery in a way that supports trust, security, governance, and long-term service improvement.

SESSION 3

Leading Digital Change in Tribal Government: A Conversation with CIOs

Tribal governments are being asked to deliver more connected, accessible, and responsive services while protecting sovereignty, strengthening security, and supporting teams that are often stretched thin. For CIOs and technology leaders, that work requires more than a generic approach to digital transformation. It has to reflect the unique responsibilities, relationships, and priorities of Sovereign Nations.

In this panel session moderated by Beyond20 CEO Erika Flora, Tribal CIOs will discuss the decisions, constraints, and opportunities shaping digital change in their organizations. The conversation will explore how leaders are thinking about service delivery, security, governance, workforce capacity, and community expectations, with practical perspective attendees can bring back to their own teams.

We'd love to see you there!

Complete the form below to let us know you're coming and our team will be in touch with further details.

About Beyond20

Beyond20 is a ServiceNow Elite Partner on a mission to Change Work Life. We specialize in advisory, implementation, and ongoing support across the ServiceNow platform, from core operational workflows to native AI-enhanced experiences.

With more than 20 years in business, our team brings deep platform expertise, practical experience, and a human-centered approach to every engagement. We help teams simplify complex processes, improve how work gets done, and get lasting value from their ServiceNow investment.

Learn more about Beyond20 at www.beyond20.com.
Beyond20 logo

About ServiceNow

ServiceNow (NYSE: NOW) is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 100 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results. Learn how ServiceNow puts AI to work for people at www.servicenow.com.
ServiceNow logo
Beyond20 Logo
Subscribe to our emails
Get the latest and greatest from us. We promise we're not annoying.
© 2006 – 2026 Beyond20, LLC. All rights reserved.