
For the National Hockey League, game-day operations leave no margin for error. When the game is live, the platform behind the work can’t miss a beat.
Success depends on timing, coordination, and the ability to catch minor issues before they become bigger ones.
In this session, the NHL and Beyond20 will share how they reshaped game-day operations with ServiceNow Field Service Management. Hear how mobile checklists, schedule-based automation, and thoughtful UX design brought greater control and visibility across 30+ arenas.
Join Joanna Anderson, Director of Technical Consulting at Beyond20, and Karen Atkinson, VP Program Management at the National Hockey League for this can't-miss session!







