Set your Configuration Management Database up for long-term success with our 2-day CMDB workshop, coaching, and creation of an actionable Implementation Roadmap. Our ITSM experts will help your organization map out and improve how vital IT assets are managed, saving the organization significant time, effort, and cost.
Before the CMDB workshop, we will analyze your existing asset and configuration-related documentation to examine how well your process is defined, standardized, and repeatable across your organization. We will also help your team identify trends and potential areas of improvement.
We facilitate an engaging, 2-day workshop with your team to create a logical CMDB model, complete with CI types, attributes, and sources. By the end of the two days, you'll have a repeatable system on which to further build your CMDB.
Shortly after the workshop, you will receive an Implementation Roadmap with actionable steps to successfully maintain and further enhance your overall CMDB.
As you launch your CMDB, you will also receive coaching from our team. You'll have real-time information that will help your team make decisions, get to the root cause of issues quickly, obtain the right feedback from customers throughout the launch, and resolve any questions or issues along the way.