G2G3 COURSES

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Meet Our Senior Instructors

We pride ourselves in bringing the best of the best into the classroom. All of our instructors are fully certified with years of real-world industry experience.

Erika FloraITIL 4 MP, ITIL v3 Expert, PMP, CSP

Erika is a Principal Advisor with over 20 years' experience in ITSM, Agile, and Project Management. She's led multiple EPM and ITSM implementations and process improvement projects for both large and small organizations.

Mark HillyardCISSP, CISM, CASP, ITIL 4 MP, ITIL v3 Expert

Mark is a Senior Advisor and trainer with over 15 years' experience in Information Technology. From Service Desk associate to System Architect, he's worked on some of the largest system infrastructures supporting the internet.

David CrouchITIL 4 MP, ITIL v3 Expert, PMP, ACP

Instructor and Senior Advisor for Beyond20, David boasts over 20 years' experience in Information Technology and Project Management. He holds an MBA and MSIT and has expertise in IT Financial Management and Portfolio Management.

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