The non-profit healthcare organization was looking to provide tailored Agile training and coaching for staff, many of which were non-software teams, to improve how projects were run and how products and services were being delivered to customers. This project was initiated to support the organization’s high-level transformation goals to enhance the customer journey and experience, enable the workforce with new skills, and increase operational agility.
Beyond20 worked with leadership to create a tailored Agile training program across the organization. Beyond20 also provided coaching to help teams organize and prioritize work, create Product Backlogs, and implement Agile tools and techniques to make work visible and drive organizational agility.
The leading provider of big data analytics, cybersecurity, and identity intelligence was looking to transform how the organization delivered software to government and defense customers and reached out to Beyond20 to design a custom training and coaching program for several Scrum teams working with a variety of customers. Further, the organization was looking to find ways to increase operational agility and elevate the customer experience.
Beyond20 worked with leadership to design hands-on, custom Scrum Master and Product Owner training workshops to help teams assess and tackle existing challenges. Beyond20’s Scrum coaches then worked across several scrum teams to implement Agile methods and improve overall organizational agility on how software was developed, delivered, and integrated.
The integrated healthcare provider was looking to change how IT delivered products and services to customers, integrate a variety of technology-based teams, and enable their workforce with new knowledge and skills and turned to Beyond20 to provide training across a variety of best practice areas.
Beyond20 worked with leadership to design a custom training and coaching program for technology-enabled teams on ITIL and IT Service Management, Project and Program Management, Agile and Scrum, Certified ScrumMaster (CSM), as well as Product Visioning and Roadmapping. Training and coaching not only equipped the workforce with new skills, but also increased organizational agility within and across teams.