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Secure Remote Support

SECURE REMOTE SUPPORT FOR DESKTOPS AND DEVICES

Bomgar Gold Partner

IMPROVE SUPPORT, SERVICE, AND SECURITY FOR YOUR USERS

With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.

 BOMGAR Service Desk Remote Support

IT Service Desk

Access, control, and troubleshoot remote desktops, servers, and mobile devices, no matter the operating system or network location.

  BOMGAR remote support

Customer Support

Chat, co-browse, and provide remote assistance for your customers. Even support iPad, iPhone or Android apps.

       BOMGAR Vendor Remote Access

Vendor Remote Access

Manage, empower, and audit third-party vendors and IT support services companies with privileged access to your corporate network.

The most secure way to do remote support

  • Keep system access and sensitive data behind your own firewall and security measures.
  • Route sessions through a secure physical or virtual appliance
  • Integrate authentication with Active Directory and LDAP
  • Define more than 50 permissions for reps
  • Capture a detailed audit log of every session
  • Control all third-party access to your network

Cross-platform remote support from your preferred device

Support all of your systems over the web, even if they are behind firewalls you don't control.

Bring Your Own Device Support
  • Windows, Mac, and various Linux distros
  • Android, iOS, Blackberry and Windows Mobile
  • Routers, switches, and network devices (SSH/Telnet)
  • Point-of-Sale systems and kiosks

 


 

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