Beyond20 ITIL Training: Pass the ITIL v3 Foundations Exam - Guaranteed!

Intense Training on Key ITSM concepts and Preparation for the ITIL v3 Foundation Certification Exam

Course Description:
Information Technology (IT) has become increasingly vital to organizations seeking to support business strategy during an economic downturn and to increase the organization's competitive advantage once market conditions improve. The steadily increasing size and complexity of today's IT environments (often combined with shrinking budgets) leads to significant challenges for organizations wishing to deliver world class service aligned with business needs.

The Information Technology Infrastructure Library (ITIL) can help you build a strategic and operational framework in order to ensure that IT delivers maximum value to the business and positions the organization for long-term growth and success.

What You Can Expect
The ITIL v3 Foundations training course provides an opportunity for IT professionals to step back from daily firefighting and explore Best Practices in IT Service Management (ITSM) as described in ITIL version 3. You will learn about key ITIL structures, ITIL processes and ITIL terminology, while discussing the practical implications of Service Management concepts.

Your Course of Study
The ITIL v3 Foundations course curriculum is designed around an interactive case study, illustrating the importance of Service Management at all levels of the business. In addition to exam preparation and practice quizzes, you will actively participate in "round table" style discussions and group exercises in order to give practical context to ITIL concepts. This course will prepare you for success on the ITIL v3 Foundations Certification Exam, which is delivered on the final day of class. Candidates passing the exam will earn the ITIL v3 Foundations Certification.

Your Instructor
The course will be facilitated by a Beyond20 Black Belt Instructor with at least 12 years' experience managing complex IT environments and IT Service Management Programs. Your ITIL Expert Certified instructor will serve as a coach - leading discussions, adding real world implementation considerations, and providing practical examples.

Who Is Right for the Course
Designed for executives and IT professionals from companies with substantial IT infrastructures, course participants either manage IT, manage projects that rely heavily on IT, or perform operations that rely heavily on IT. The course also meets the needs of executives at companies that deliver IT services to external customers. The ITIL Foundations training course provides 21 PDUs for participants who are PMP Certified.

ITIL v3 Foundations Course Fees (includes course workbook and exam):

Early Registration (9+ weeks before course start date):		$1395.00
Standard Registration (2-9 weeks before course start date):		$1495.00
Late Registration (Less than 2 weeks prior to course start date, if available):		$1795.00

Service Catalog: With regional offices in McLean, VA, Phoenix, AZ and San Diego, CA, Beyond20 is positioned to deliver world class ITIL training and ITSM consulting services nationwide: