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Beyond20 ITIL Training: Pass the ITIL v3 Foundations Exam - Guaranteed!



Intense Training on Key ITSM concepts and Preparation for the ITIL v3 Foundation Certification Exam

Course Description | Syllabus | Course Schedule and Fees | Register Online

Course Description:
Information Technology (IT) has become increasingly vital to organizations seeking to support business strategy during an economic downturn and to increase the organization's competitive advantage once market conditions improve. The steadily increasing size and complexity of today's IT environments (often combined with shrinking budgets) leads to significant challenges for organizations wishing to deliver world class service aligned with business needs.

The Information Technology Infrastructure Library (ITIL) can help you build a strategic and operational framework in order to ensure that IT delivers maximum value to the business and positions the organization for long-term growth and success.

What You Can Expect
The ITIL v3 Foundations training course provides an opportunity for IT professionals to step back from daily firefighting and explore Best Practices in IT Service Management (ITSM) as described in ITIL version 3. You will learn about key structures, processes and terminology, while discussing the practical implications of Service Management concepts.

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Your Course of Study
The ITIL v3 Foundations course curriculum is designed around an interactive case study, illustrating the importance of Service Management at all levels of the business. In addition to exam preparation and practice quizzes, you will actively participate in "round table" style discussions and group exercises in order to give practical context to ITIL concepts. This course will prepare you for success on the ITIL v3 Foundations Certification Exam, which is delivered on the final day of class. Candidates passing the exam will earn the ITIL v3 Foundations Certification.

Day 1
  • Introduction
  • Service Management as a Practice
  • Service Strategy
  • Service Design
Day 2
  • Review Day 1
  • Service Design
  • Service Transition
  • Service Operation
Day 3
  • Review Day 2
  • Service Operation
  • Continual Service Improvement
  • Review Program / Exam Prep
  • ITIL Foundations Certification Exam

Your Instructor
The course will be facilitated by a Beyond20 Black Belt Instructor with at least 10 years' experience managing complex IT environments and IT Service Management Programs. Your ITIL Expert Certified instructor will serve as a coach - leading discussions, adding real world implementation considerations, and providing practical examples.

Who Is Right for the Course
Designed for executives and IT professionals from companies with substantial IT infrastructures, course participants either manage IT, manage projects that rely heavily on IT, or perform operations that rely heavily on IT. The course also meets the needs of executives at companies that deliver IT services to external customers. The course provides 18 PDUs for participants who are PMP Certified.

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ITIL v3 Foundations Course Fees (includes course workbook and exam):

Early Registration (9+ weeks before course start date):
$1395.00
Standard Registration (2-9 weeks before course start date):
$1495.00
Late Registration (Less than 2 weeks prior to course start date, if available):
$1795.00

Our Guarantee: You'll pass the ITIL v3 Foundations Exam or we'll refund your course fee! Read More



2010 ITIL v3 Foundations Training Schedule:


Course
Location
Dates
Status
Course Fee
Enroll Online
ITIL Training: v3 Foundations
Onsite at your facility
Any
Available
Varies
ITIL Training: v3 Foundations
Phoenix, AZ
March 1-3, 2010
FULL
NA
ITIL Training: v3 Foundations
Los Angeles, CA
March 8-10, 2010
FULL
NA
ITIL Training: v3 Foundations
San Diego, CA
March 15-17, 2010
Late Registration
$1795
ITIL Training: v3 Foundations
Tampa, FL
March 22-24, 2010
Available
$1495
ITIL Training: v3 Foundations
McLean, VA / Washington, DC
March 30 - April 1, 2010
Available
$1495
ITIL Training: v3 Foundations
Richmond, VA
April 21-23, 2010
Available
$1495
ITIL Training: v3 Foundations
San Francisco, CA
May 4-7, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
Phoenix, AZ
May 18-20, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
New York, NY
May 25-29, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
San Diego, CA
June 9-11, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
Washington DC / Bethesda. MD
June 15-17, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
Santa Ana, CA (Orange County)
July 12-14, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
Phoenix, AZ
July 26-28, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
San Francisco, CA
August 9-11, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
McLean, VA / Washington, DC
August 16-18, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
Washington DC / McLean, VA
August 16-18, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
San Diego, CA
September 15-17, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
New York, NY
November 9-11, 2010
Early Registration
$1395
ITIL Training: v3 Foundations
San Diego, CA
December 15-17, 2010
Early Registration
$1395
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This course is available as Web Based Training or as customized onsite training at your facility.



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