We believe our course offers the best possible preparation
for the ITIL® v3 Foundations Exam. Our students agree - over 99% of our students pass the exam on the first attempt! Our
certified trainers are recognized industry experts and thought leaders in the field - authors, speakers and experienced
consultants. Our interactive training materials have been developed to help you improve your skills at work the day after
the exam, in addition to preparing for the exam itself. Our class sizes are small, allowing for maximum instructor -
student interaction. We're so confident in the quality of our ITIL training that we can guarantee success on the exam - you'll
pass, or you will receive a full refund, providing you meet our simple requirements:
Register for our ITIL v3 Foundations training course and attend the full 3 days of class
Participate in all classroom activities
Complete all assigned homework assignments
Take the ITIL v3 Foundations Exam on the third day of class
That's it! Here's how it works:
If you fail the exam on the first attempt, we will schedule an exam retake for you at no charge, and help you to identify
areas of weakness so you can target your study efforts.
If you fail the exam on the second attempt, we will schedule a second retake for you at no cost and analyze your exam
results to identify areas of weakness.
If you fail the exam a third time, we will refund the full course fee, less the examination fees ($200 per exam attempt) already
refunded.
Conditions (designed to help you succeed):
First exam attempt must be on the final day of the course.
Second exam attempt must be within 10 business days of the first attempt. You may attend any of our scheduled public
ITIL v3 Foundations courses at no cost during this time if one is available in an area convenient to you.
Third exam attempt must be within 10 business days of the second attempt.
You must provide us with your exam results within 5 business days of taking the exam.
With over 99% of our students passing the exam on the first attempt, we're confident that you will succeed. Our money
back guarantee grants you the peace of mind that comes from knowing you made the best choice.
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