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Register: Rebranding the Service Desk

How to Make the Service Desk a True Single Point of Contact

August 10, 2017 | 12PM EDT
If your Service Desk isn't seen by the organization as the single point of contact, you've got a problem (or many, probably). Here's how to rebrand your Service Desk as a single point of contact - and make sure everyone gets the message.
Register: Service Catalog for Healthcare

Tips for Building a Service Catalog in the Healthcare Industry

August 31, 2017 | 12PM EDT
Healthcare has a multitude of industry-specific and proprietary services, systems, and applications. In this webinar, we'll walk through how to incorporate those services into a catalog that maintains legibility and customer-friendliness.
Register: Strategy to Action

Turning Strategy into Action in the Public Sector

September 21, 2017 | 12PM EDT
Learn how strategic planning and tactical execution are related, and how both must be present to meet your IT goals within Municipalities and State Governments. These environments face unique challenges - meeting the demand for increased technology use while lowering the overall budget for example, or balancing 9 - 5 support hours with the needs of 24/7 operations such as Police, Fire, and Utilities.
Register: Governance Policies

How to Create Business-Friendly IT Governance Policies

October 12, 2017 | 12PM EDT
In this webinar, we’re talking governance and how to go about creating policies that will support the business while making sure your IT needs are met – and showing the business just how valuable a strategic partner IT really is.
Register: Consolidating Services

How to Consolidate IT Services without Losing Cohesion

November 2, 2017 | 12PM EDT
As organizations continue to expand (particularly in healthcare), they face the multitude of challenges involved with consolidating individual organizations into one cohesive service provider. In this webinar, we'll discuss these challenges and provide practical advice for overcoming them.
How to register?
  • 1Navigate to the event you want to register for.
  • 2Click the "Register Now" button.
  • 3Fill out the form and you will be contacted to confirm!

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