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Course Detail

On-site ITIL® Training

Build Internal Talent: Support improvement initiatives and reduce consulting expenditures by developing a skilled and knowledgeable internal team.

Stretch Your Training Budget: Investing in our custom onsite training packages can be a very cost effective means of gaining ITIL® certification. You still get our experienced, award winning professional trainers, but there are no travel expenses, and our group discounts allow you to train more of your staff for less money. Because we're a fully accredited ITIL Training provider, the ITIL Certification exams are delivered right at your facility on the last day of training.

Personalized Course Content: Our experienced professionals can facilitate interactive workshops to help you design a Service Catalog, Build Service Level Agreements, or even develop a vision statement and plan for ITSM / ITIL implementation. In addition, any of our accredited ITIL® Foundations or ITIL Intermediate certification courses can be delivered with special emphasis on aspects of the ITIL® Service Lifecycle that are most directly applicable to your organization's current needs.

Convenient Scheduling: No need to bend your schedule to meet public training dates; our expert instructors will conduct courses at your facility on dates of your choosing. Or, select a combination of onsite and public courses in order to maximize flexibility

Improved Productivity: Training at your facility means employees learn valuable skills while spending less time out of the office.

Experiential Learning Opportunities: Groups of 10 or more students have the opportunity to include our Polestar® ITSM Simulation event in their onsite ITIL® training package. Participants are actively engaged in a fun and exciting simulation of real life ITSM challenges. This unique, full day event is an incredible tool to build awareness and facilitate the cultural shift necessary to accelerate adoption of ITSM best practices - Highly recommended.

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What Clients Say...

Real life examples from the instructor’s experience base made ITIL real for me.

Karl B. NASA

Looking to get the ITIL V3 Foundations certification? Look no further than Beyond20. I was completely satisfied with their methods, curriculum, and real world knowledge. Their 3-day course completely prepared me for the certification test. Give them a try; I’m sure you will agree.

Denis D. Cisco Systems

Great instructor - really helped us to understand ITIL from the bottom up!

Lawrence S. US Dept of State

Using his diverse IT background, [the instructor] had the unique ability to leverage experiences of the group to create practical scenarios that enforce ITIL training objectives. This approach provides real-world examples of how ITIL best practices are applied and reinforces the training material. Highly Recommended!

Mark W. Wells Fargo Bank

I recently took an ITIL Training course with Beyond20 and found their teaching method to be very helpful. As was guaranteed by Beyond20, I passed the certification exam at the end of the course. The instructor was extremely knowledgeable of ITSM and had relevant industry experience. I would highly recommend Beyond20. 

Damien S. Sprint Nextel

The instructor knew his stuff!  The materials were well designed and the course was well paced and very appropriate for our group.

Allan C. United States Forest Service

Rock solid work from high caliber people who are a pleasure to work with. Why can't they all be like this?

Wil L. Sears Holdings Co.