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Course Detail

ITIL® Managing Across the Lifecycle (MALC)

Course Description

This 4-day course completes the ITIL Intermediate Lifecycle and Capability streams by focusing on the knowledge required to implement and manage IT Services through the entire Service Lifecycle. Students who pass the ITIL Managing Across the Lifecycle (MALC) exam will earn the ITIL Expert credential in addition to the MALC certification.

This training is intended to enable participants to synthesize and apply abstract ITIL concepts to address specific business problems and needs while preparing to successfully complete the associated exam.

Audience

The ITIL Managing Across the Lifecycle course will be of interest to:

  • CIOs, CTOs, Senior IT Managers and Directors, IT Consultants, Portfolio Managers, Senior Program Managers, Business Relationship Managers, Service Level Managers, or other professionals responsible for governance, delivery and management of IT Services
  • IT professionals involved in IT Service Management implementation and improvement programs.

 

Learning Objectives

At the end of this course, the learner will gain competencies in:

  • ITSM Planning and Implementation
  • Strategic Lifecycle positioning and transition
  • Lifecycle focused Project and Program Management
  • Management of strategic change
  • IT Governance and Risk Management
  • Management of Cultural Change
  • ITSM Challenges, Critical Success Factors, and Risks

 

Prerequisites

Candidates for this course must hold an ITIL v3 Foundation Certificate and a minimum of 15 credits from any combination of ITIL Intermediate Lifecycle and/or Capability courses. It is recommended that candidates read the ITIL Service Lifecycle core publications prior to the course.

Course Student Material

Students receive a copy of the classroom presentation material, practice exam, case study, homework and assignments. ITIL 2011 core books are available for purchase separately.

Credits

Upon successful passing of the ITIL Managing Across the Lifecycle exam, the student will be recognized with the final 5 credits in the ITIL qualification scheme, and will earn the ITIL Expert Credential.

PMI PDUs

Students who are PMP certified will earn 30 PDUs for this course.

ITIL® Managing Across the Lifecycle (MALC) Course Dates and Fees

Early Registration (9+ weeks before course start date) $ 2795.00
Standard Registration (2-9 weeks before course start date) $ 2995.00
Late Registration (Less than 2 weeks prior to start date, if available) $ 3195.00
Courses Location Dates Status Course Fee Enroll Online
Onsite ITIL Training - Managing Across the Lifecycle (MALC) Onsite at your facility Any Available Varies Request Quote
ITIL Managing Across the Lifecycle (MALC) Training Course and Certification Exam Washington, DC – BEYOND20 Downtown DC Office 07/31 - 08/03, 2017 Early Registration $ 2795.00 Enroll Now

 

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This Course Includes

  • Accredited Courseware
  • Interactive Case Study
  • Practice Exam Questions
  • Group Exercises
  • ITIL Managing Across the Lifecycle (MALC) Exam

Course Video

What Clients Say...

Real life examples from the instructor’s experience base made ITIL real for me.

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Denis D. Cisco Systems

Great instructor - really helped us to understand ITIL from the bottom up!

Lawrence S. US Dept of State

Using his diverse IT background, [the instructor] had the unique ability to leverage experiences of the group to create practical scenarios that enforce ITIL training objectives. This approach provides real-world examples of how ITIL best practices are applied and reinforces the training material. Highly Recommended!

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I recently took an ITIL Training course with Beyond20 and found their teaching method to be very helpful. As was guaranteed by Beyond20, I passed the certification exam at the end of the course. The instructor was extremely knowledgeable of ITSM and had relevant industry experience. I would highly recommend Beyond20. 

Damien S. Sprint Nextel

The instructor knew his stuff!  The materials were well designed and the course was well paced and very appropriate for our group.

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Rock solid work from high caliber people who are a pleasure to work with. Why can't they all be like this?

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