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Course Detail

ITIL Foundations Certification Training

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ITIL Training checklist

Practical ITIL training by experienced practitoners with real world ITIL implementation expertise


ITIL Training checklist

U.S. based ITIL Training provider with offices in Washington DC, Phoenix, and San Diego


ITIL Training checklistFully accredited ITIL training course - Beyond20 is an Accredited Training Organization for all levels of ITIL Training


ITIL Training Checklist

Includes 3 days of ITIL training, Beyond20's interactive course material, ITIL Foundation exam, and certificate


ITIL Training ChecklistEarn 24 PDUs for students who are PMP Certified


ITIL Training checklistFull time employee instructors: ITIL Expert certified with over 12 years experience


ITIL Training checklist

Updated for the most current version of ITIL - ITIL 2011


ITIL Training checklistPass the ITIL Foundations Exam - Guaranteed.


ITIL Foundations Training Overview

The ITIL Foundations training course provides an opportunity for IT professionals to step back from daily firefighting and explore Best Practices in IT Service Management (ITSM) as described in ITIL 2011. You will learn about key ITIL structures, ITIL processes and ITIL terminology, while discussing the practical implications of Service Management concepts.

ITIL Foundations Course Description

Interactive ITIL TrainingPeople learn in different ways, so our ITIL Foundations Course is designed to introduce ITIL concepts using a variety of methods. In addition to exam preparation and practice quizzes, you will actively participate in "round table" style discussions, group exercises, and even games in order to give practical context to ITIL concepts. This approach is certainly more interesting and fun, and it works: over 99% of our students pass the ITIL Foundations exam on the first attempt!  This course will prepare you for success on the ITIL Foundations Certification Exam, which is delivered on the final day of class. Candidates passing the exam will earn the ITIL Foundations Certification.

Day 1
  • Introduction
  • Service Management as a Practice
  • Service Strategy
  • Service Design
Day 2
  • Review Day 1
  • Service Design
  • Service Transition
  • Service Operation
Day 3
  • Review Day 2
  • Service Operation
  • Continual Service Improvement
  • Review Program / Exam Prep
  • ITIL Foundations Certification Exam

Kolbs Experiential Learning Cycle

I'm in!  Who's Running this Thing?

All of our ITIL trainers are full time employees of Beyond20 - no temporary workers or subcontractors.  Our trainers are working consultants who implement ITIL processes and tools when they're not in the classroom - we practice what we preach.  It's a great system - we're better consultants because we know the ITIL library inside and out, and we're better trainers because we get to put the theory into practice in the real world.  ITIL is kind of our thing.

ITIL Foundations Certification Training Course Dates and Fees

Early Registration (9+ weeks before course start date) $ 1195.00
Standard Registration (2-9 weeks before course start date) $ 1295.00
Late Registration (Less than 2 weeks prior to start date, if available) $ 1395.00
Courses Location Dates Status Course Fee Enroll Online
Onsite ITIL Foundations Training with Certification Exam Onsite at your facility Any Available Varies Request Quote
ITIL Foundations Training Course and Certification Exam Phoenix, AZ (Tempe) - BEYOND20 Arizona Offices 11/17 - 11/19, 2014 Available $ 1295.00 Enroll Now
ITIL Foundations Training Course and Certification Exam Fairfax, VA - BEYOND20 Fairfax Office 11/17 - 11/19, 2014 Available $ 1295.00 Enroll Now
ITIL Foundations Training Course and Certification Exam Washington, DC - BEYOND20 Metro Center Office 12/01 - 12/03, 2014 Available $ 1295.00 Enroll Now
ITIL Foundations Training Course and Certification Exam San Diego, CA - BEYOND20 San Diego Office 12/15 - 12/17, 2014 Available $ 1295.00 Enroll Now

This Course Includes

  • Experienced, ITIL Expert Instructor
  • Accredited Course Materials
  • Professional Training Facility
  • Interactive Case Study
  • Practice Questions
  • Fun Group Exercises
  • ITIL Foundations Exam
  • Exam Pass Guarantee

Course Video

What Clients Say...

Real life examples from the instructor’s experience base made ITIL real for me.

Karl B. NASA

Looking to get the ITIL V3 Foundations certification? Look no further than Beyond20. I was completely satisfied with their methods, curriculum, and real world knowledge. Their 3-day course completely prepared me for the certification test. Give them a try; I’m sure you will agree.

Denis D. Cisco Systems

Great instructor - really helped us to understand ITIL from the bottom up!

Lawrence S. US Dept of State

Using his diverse IT background, [the instructor] had the unique ability to leverage experiences of the group to create practical scenarios that enforce ITIL training objectives. This approach provides real-world examples of how ITIL best practices are applied and reinforces the training material. Highly Recommended!

Mark W. Wells Fargo Bank

I recently took an ITIL Training course with Beyond20 and found their teaching method to be very helpful. As was guaranteed by Beyond20, I passed the certification exam at the end of the course. The instructor was extremely knowledgeable of ITSM and had relevant industry experience. I would highly recommend Beyond20. 

Damien S. Sprint Nextel

The instructor knew his stuff!  The materials were well designed and the course was well paced and very appropriate for our group.

Allan C. United States Forest Service

Rock solid work from high caliber people who are a pleasure to work with. Why can't they all be like this?

Wil L. Sears Holdings Co.